How can we help you?

Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

Contact Us

Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

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Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

Case management Download a complaint form

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What are my rights?

Right to privacy is a fundamental human right, while data protection is one of the essential components of privacy. The Law on “Personal Data Protection” gives data subjects rights as well as tools for their enforcement.

You have a right:

• To a fair and lawful processing of your data without impinging your dignity;
• To know who processes your data, what data are processed, for what purpose and on what grounds;
• To request rectification, update, blocking, erasure or destruction of incomplete, inaccurate, out-of-date or illegally obtained data;
• To request to stop processing of your data for direct marketing purposes;
• To address the Personal Data Protection Service or court if you believe that data are processed unlawfully,