How can we help you?

Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

Contact Us

Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

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Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

Case management Download a complaint form

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Obligation of Electronic Communication Companies to Notify

According to Article 82 of the Law of Georgia on “Electronic Communications” and Article 20 of the Law of Georgia on “Personal Data Protection”, electronic communication companies have an obligation to record the facts of transferring electronic communications identification data to law-enforcement bodies and notify the Personal Data Protection Service about the transfer within 24 hours (when the transfer is not carried out via technical means of real-time transfer of information).

Submission of information to the Personal Data Protection Service should be carried out via classified correspondence in a written form or via electronic carriers. The Office receives correspondence every day, 24 hours a week.