How can we help you?

Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

Contact Us

Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

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Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

Case management Download a complaint form

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How can I request information about myself?

You may request information about processing your data in a verbal as well as written form. Possibly, the data controller has a special template for requesting information.
You have a right to have access to personal data about you that is kept at a public body and receive a copy of those data free of charge, except when receiving copy of the data requires a fee established by Georgian legislation. You chose a form (electronic, hard copy or other) of receiving information about processing your data.
It is important to know that you have a right to request information about your own personal data only. In order to request information about the processing of other person’s data it is necessary to demonstrate that you are an authorized representative, for example, when a parent collects information about a child or a lawyer request personal data of a client.