How can we help you?

Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

Contact Us

Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

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Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

Case management Download a complaint form

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Cross-border Data Transfer

Cross-border transfer of data to another state or international organization means transfer of data to a recipient that does not fall under Georgian jurisdiction. For example, if your company is registered in Georgia and sends consumer data to its partner operating in another country – this will be considered cross-border data transfer.

Transfer of data to other state and international organization shall be admissible if:

• there are grounds for data processing envisaged under this Law and if appropriate safeguards for the protection of data and data subject’s rights are observed by the respective state or international organization

• transfer of data is envisaged by Georgia’s international treaty or agreement;

• data controller provides appropriate guarantees for protection of data and protection of data subject’s rights on the basis of an agreement between a data controller and the respective state, a natural or legal person of that state or an international organization;

Transfer of data on the basis of a contract requires permission of Personal Data Protection Service.